Shipping policy
Pre-order Processing Time
The time required for our workshop or suppliers to prepare your order before shipping.
Crystal Jewelry: approx. 8–14 business days
Diamond Jewelry: approx. 4–8 weeks
(Actual delivery time may be affected by customs clearance, holidays, or flight delays.)
Delivery / Shipping Time
The time required for courier companies to deliver once the order has been shipped.
United States: approx. 3–5 business days
Hong Kong: approx. 3–5 business days
Shipping Methods
We use trusted couriers such as USPS/ UPS / FedEx / DHL for international deliveries and SF Express for Hong Kong & Asia.
Tracking numbers will be provided once your order is shipped.
Important Notes
To ensure timely delivery, please provide the correct shipping address. If an incorrect address is provided and causes delivery issues, we will not be able to take responsibility.
All items are carefully inspected and securely packaged before shipping.